Jellytime lubricant is FDA-approved, ensuring they meet strict safety and quality standards for your peace of mind.
Due to the intimate nature of sexual health products and health regulations regarding medical devices, we are unable to accept product returns for condoms.
- Please record a video prior to opening the package as proof in case there is a missing item or if the packaging is damaged.
- If you ordered online at itsjellytime.com, Shopee, Lazada or Tiktok Shop and received product that is damaged during shipping, please email hello@itsjellytime.com with the video proof and a proof of purchase within 48 hours of receipt and we will ship you a replacement.
- If you purchased Jellytime condoms products in-store / in-person and the packaging is damaged, please email hello@itsjellytime.com regarding the issue with a video proof for verification. While we cannot refund the purchase, as you are also responsible in checking the integrity of product packaging during physical purchase, we can take some action to help avoid the issue in the future.
- If you have a quality-related issue or concern regarding your product, please email hello@itsjellytime.com. At Jellytime, we take the quality of our products and the health and safety of our customers very seriously. We’re here to help, and we investigate thoroughly when it comes to any concerns regarding product quality.
Depending on the issue, a quality-related concern is the only reason why we may ask you to send the product back to us. But that’s for quality inspection and testing, not for product replacement.
We've also opted for vegan formulations: you may find animal substances in other lubricants on the market. At Jellytime, we do without!
Jellytime natural water-based personal lubricants does not have any scent. Our products are hypoallergenic and fragrance-free.
Using lubricant during sex enhances pleasure and comfort by reducing friction, increasing sensitivity, and mitigating the risk of injury or irritation. It can also improve condom efficacy, making sex safer by reducing the chance of condom breakage or slippage. Here's a list of ways lubricants can improve your sexual experience:
- Makes solo play smoother and more fun
- Soothes sensitive spots like the clit and frenulum
- A must for safe, comfy and pleasurable anal sex
- Adds extra glide, even if you're already wet
- Safer and gentler than saliva
- Helps prevent condom breakage
- Supercharges your sex toys
- Eases penetration, especially with big endowed partners
Furthermore, lube can address vaginal dryness caused by various factors like hormonal changes, medications, or stress, ensuring a more pleasurable and comfortable sexual experience.
Everywhere and anywhere. All Jellytime lubricants are safe to use all over the body and safe to consume in small amounts.
For silicone products like Jellytime's pleasure toys, water-based and hybrid lubricants are generally safe and recommended.
You can use water-based and oil-based lubricants. Do not use silicone-based lubes as it will deteriorate the silicone material of the pleasure toy. For maximum pleasure, we recommend using Jellytime's natural water-based personal lubricant.
For Jellytime condoms, water-based and hybrid lubricants are generally safe and recommended.
You can use water-based and silicone-based lubricants. Oil-based lubricants, such as petroleum jelly or coconut oil, should be avoided as they can degrade latex and increase the risk of condom breakage. For maximum pleasure, we recommend using Jellytime's natural water-based personal lubricant.
There are really no hard and fast rules when it comes to lubricants. The best thing to do is just relax, enjoy and experiment.
But, when you're trying it for the first time, simply squeeze a pea-sized amount of the lubricant onto your fingertips and gently apply to your intimate areas. It can be used with or without a condom, either when it is already on or before.
Take care not to use too much before you put the condom on, otherwise it may slip off during sex. You can always apply more if you need it.
